poor quality
ronald jagodinski
11/2/2024
installed the ice maker less then 2 years ago. The solenoid that came with the unit was defective. The lg service man replaced it on 12/1/23. It failed a couple of days ago. Save your time and money. Try another brand.
Originally posted on lg.com
No, I do not recommend this product
Easy to install
Markitooo
10/8/2024
Very easy to install and it works great so happy with my purchase with LG
Originally posted on lg.com
Yes, I recommend this product
Clare1
8/18/2024
I bought this about 3 weeks ago and it is working great.
Originally posted on lg.com
Yes, I recommend this product
DD24
8/5/2024
The ice maker was easy to install. The instructions were well written and complete. The ice maker worked well from the very start.
Originally posted on lg.com
Yes, I recommend this product
ZERO technical support no technician
NOYB2024
7/11/2024
This was a horrible add on. It came on a separate day from fridge and had zero instructions. LG support was useless. Literally useless. They just said youll have to install it myself. All I had to go by was some videos. They would not even provide a technician b/c I bought it online at LGs website. I will never buy an LG fridge again. LG TV and washer dryer great . Fridge is HORRIBLE design and service
Originally posted on lg.com
No, I do not recommend this product
Works.
Andrebdndndndnd
7/1/2024
Shipping took a little bit. The manual was not really clear as my Fridge already had the water installed. so I dont need the pump. could be cheaper without pump.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Porr Instructions
ddh lsl
6/10/2024
My only complaint is that the instructions are very poorly written. I searched YouTube to find a video that accurately showed me how to install the Ice Maker.
Originally posted on lg.com
Yes, I recommend this product
Kenneth Jones
5/10/2024
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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I have spent my last penny on an LG product.
Frank in PA
4/30/2024
I bought a new LG Model LRTLS2403 refridgerator from Lowes in December of 2023. I selected this model because it had an optional in freezer icemaker. I tried to buy that icemaker model LK75C from Lowes but they could not sell me one so I ordered one from LG online 12-27-23. It came after a very long delay on 4-12-24. When I inventoried the parts the Owners Manual says are included in the Icemaker Kit I was missing all of the mounting hardware items 2457and 9 listed on page 7 under Contents of Kit. On page 8 Icemaker Installation step 2 it says to mount the icemaker insert the two icemaker screws 4 provided through the holes into the located in the freezer left wall. Today I spent 1 1/2 hours on the phone with LG Customer Support and the Service and Warranty department and the Parts Department and finally I escalated to a Customer Service supervisor who told me her name was RR. RR told me the mounting hardware does not come with the Icemaker kit # LK75C and that I cant install this icemaker myself I must use a professional technician. I Googled LK65C tonight and got a hit from LG saying this kit has everything you need to install your icemaker. My fridge uses model LK75C icemaker because it has cold water already. The installers could not make a model LK65C work so it was returned to Lowes.
Originally posted on lg.com
No, I do not recommend this product
Bad smell and tasting ice
Wilbur83
4/30/2024
Just purchased for our brand new LG fridge. Ice maker works great but it is producing ice that smells and tastes funky unfortunately. How do I resolve this issue?
Originally posted on lg.com
Yes, I recommend this product
Works great
Jesus Lopez
4/28/2024
This ice maker is great. It was easy to install had no issues. Had it for a couple of months and let me tell you it works great. Always has plenty of ice in the freezer and never runs out. We are a family of five and we use a lot of ice.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Great product
G A O
4/17/2024
The ice maker was in back order and it took three more months that expected
Originally posted on lg.com
No, I do not recommend this product
Great way to complete your incomplete fridge
DrLee
4/4/2024
Full Kit reasonable price ridiculously easy to add to my new LRTLS2403S refrigerator from Costco.
Originally posted on lg.com
Yes, I recommend this product
Wonderful ice maker.
Jesse L
3/30/2024
I bought this ice maker for my new LG fridge. It was so easy to install and it works great so far. Makes plenty of ice for a family of 5 in the summer.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Unit was incomplete
JEL 1
3/17/2024
It came when expected but when the refrigerator finally got delivered I opened the box to discover no hardware or water parts to install the ice maker now I will have to go through who knows what to get what I need to install it
Originally posted on lg.com
No, I do not recommend this product
The Ice has Melted
LG Ice maker boiling
3/15/2024
Although I followed the prompts and provided the correct information the incorrect part was sent. Then it took over an hour and five calls to reach the correct team to process the return. I was informed that I will have to pay for the return shipping. Not a happier camper.
Originally posted on lg.com
No, I do not recommend this product
Good
angelas43
3/12/2024
It arrived on time. But when I open the package a plastic piece was broken off. The broken plastic piece is the one that the water flow to the ice maker. I want to know where i can buy the piece.
Originally posted on lg.com
No, I do not recommend this product
rer1953
2/26/2024
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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LG lies about items being in stock
BobBobBob27
2/26/2024
I ordered this icemaker in December 2023. I did not receive the icemaker until the middle of February 2024 even though it was marked as being in stock on the LG website. I received a huge runaround from LG and will never buy directly from them again. Icemaker works fine though.
Originally posted on lg.com
No, I do not recommend this product
Works Great
cm Riggs
2/23/2024
I am very happy with my ice maker and the installation. My only complaint was the long wait to get it. I believe it took almost 2 months
Originally posted on lg.com
Yes, I recommend this product
Easy install 15-20 minutes
Angie Green
2/5/2024
When I purchased the refrigerator it did not have an ice maker available. I forgot how nice it is to have a working ice maker. No more ice trays. Makes ice quickly Instructions were simple along with a YouTube video. The quality of the ice maker is awesome
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Easy install
Stephanie from Indiana
1/27/2024
We ordered an ice maker after our original refrigerator purchase. The installation was incredibly easy and the ice maker works flawlessly. The device makes ice very quickly and tastes perfect As in there is no aftertaste at all.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Good product
Ice cubes always
1/1/2024
Very efficient ice production. Good size cubed keeps nice and cold
Originally posted on lg.com
Yes, I recommend this product
Mike Plinovich
12/6/2023
Originally posted on lg.com
No, I do not recommend this product
No ice-No warranty-No service
Tom in NY
11/27/2023
Ice maker worked for 2-1/2 weeks then stopped pushing the frozen cubes out. LG does not stand behind this product.
Originally posted on lg.com
No, I do not recommend this product
Easy installation
FreeportDMax
10/9/2023
The icemaker is a breeze to install. It takes a little longer to make ice than I was expecting but I anticipate once the tray is full it will be fine.
Originally posted on lg.com
Yes, I recommend this product
Great product - easy install
Npward21
9/25/2023
I bought this ice maker to go with a new refrigerator I had just purchased. It was very simple and easy to install with the step by step instructions in the LG video. Ice maker was making ice within four hours. I have had this running for a few months now and have not had any issues.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Works great
Jamie04
9/23/2023
I absolutely love my ice machine works great and I dont have to worry about running out of ice.
Originally posted on lg.com
Yes, I recommend this product
Very easy
Darryl N
9/18/2023
Very easy to install I didnt need the valve because of my model but that also looked very easy to install. Only comment would be that installation of the chute that runs from the water line into the ice maker wasnt specified on the directions and I had a tough time putting it in later without removing most of what was already installed.
Originally posted on lg.com
Yes, I recommend this product
Good unit
Macko
9/4/2023
Easy install. Best part is it makes a lot of ice. To me that is the two most important things to consider when you want a ice maker. Its a win.....win
Originally posted on lg.com
Yes, I recommend this product
LK75C
German Chaikin
8/14/2023
Happy with the delivery timeline. good product. but pricy
Originally posted on lg.com
Yes, I recommend this product
LG Ice maker
dcolores
7/6/2023
This ice maker was easy to install and makes good ice. Is does not keep up when there is a crowd of family here but that is to be expected.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Great purchase
Bluemoo
7/1/2023
Purchased with hopes of someone installing it for me. No one would. I installed it myself. Read the instructions watched the video its working properly. So proud of my 70 year old self
Originally posted on lg.com
Yes, I recommend this product
THE WORLDS WORST CUSTOMER SERVICE
HORRIFIC
6/1/2023
THE WORLDS WORST CUSTOMER SERVICE - I WOULD GIVE IT 0 STARTS. I WOULD NOT EVEN WANT TO PURCHASE ANYTHING FROM LG BECAUSE OF THEIR CUSTOMER SERVICE. I WANTED TO RETURN THIS ICE MAKER BECAUSE I RETURNED THE LG REFRIGERATOR I BOUGHT - DID NOT HAVE THE FEATURES THAT OTHER REFRIGERATORS HAVE - SO I DONT NEED THE ICE MAKER. HORRIFIC EXPERIENCE. THEY SAID IT WAS PAST THEIR 15 DAY RETURN WINDOW WHICH SUCK TO BEGIN WITH. I BOUGHT IT 3 WKS AGO. I WILL FILE A COMPLAINT WITH THE BBB IF I DO NOT GET MY REFUND
Originally posted on lg.com
No, I do not recommend this product
Essential addition easy install
Colburns
5/24/2023
Ordered directly after the purchase of a new fridge from a vendor. Install was easy and instructions were good. It started working right away and is an essential add-on to the freezer.
Originally posted on lg.com
Yes, I recommend this product
Makes a lot of ice and it is fast.
Randel1
5/18/2023
This is a new replacement refrigerator and ice maker. I performs great as expect and looks really nice in our remodeled kitchen.
Originally posted on lg.com
Yes, I recommend this product
Very Pleased
JeanX
5/8/2023
I am very pleased with ordering directly and online. They had the icemaker in stock. The store did not. Even store online orders were being delayed. It came in quicker than expected. Installation was fine. Works great. Again very pleased.
Originally posted on lg.com
Yes, I recommend this product
Love it
KLJNOLA
4/26/2023
Super easy to set up Makes the perfect ice. Glad I got it with my new fridge
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Watch YouTube video B4 installing LK75C icemaker
newtoncoga
4/1/2023
Icemaker installation instructions in product manual are adequate but watching the LG video available on YouTube is much more useful. If your home is not already setup to supply water to refrigerator you may need a plumber or an extended discussion with a knowledgeable salesman where you buy the parts needed to provide a water supply.
Originally posted on lg.com
Yes, I recommend this product
Ice Maker
Country J
3/24/2023
This will be my 3rd replacement icemaker for the top mount 23 cubic foot - only issue I have is the longevity of each icemaker. The previous two had exact same issue black specks from tray. I regularly change water filter inline so it is they tray. In comparison other manufacturers icemaker last substantially longer 8 years on other. Other than that very pleased with bigger cubes.
Originally posted on lg.com
Yes, I recommend this product
Add on ice maker for refrigerator
Annette Marion
1/15/2023
The item was exactly as described im a woman an I installed it within 10 minutes. You want to bleed it really good. And throw away the first 2 containers of ice to make sure theyre well filtered. It works amazing and is very quiet. Well worth the money and very sturdy. Great product.
Originally posted on lg.com
Yes, I recommend this product