Great for small spaces
evest001
8/1/2019
Washer hook up in kitchen in rental house with too small of an area for regular size washing machine. Scared of going with compact size but pleasantly surprised by amount of clothes it can wash.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Frustrated!
Jon5300
7/27/2019
I would like to start by saying I have had whirlpool appliance in the past and have been very satisfied. I bought a new compact washing machine last month to replace our aging one. It worked great for 2 weeks and then one day seemed to be stuck in the drain setting with the door locked. Nothing could be done to reset the machine.
I contacted whirlpool as the machine was clearly under warranty. They sent a repair person who determined it was a faulty control panel. I was told I would be contacted once the part came in. A week went by and I contacted whirlpool for an update. They determined that the part was back ordered and it would be over a month until it arrived. After pleading my case, that I have 3 young children at home and that having a washing machine was extremely important , I was told that they would look into getting me a replacement washer.
While I felt that I shouldn't have to be replacing my washer after only having it two weeks... I was relieved that I would not have to wait on the back ordered part...
I'm writing this review over a month after not having a functioning washer. I have called whirlpool more times than I can count to get updates, express my displeasure and unltimatley find out why after spending over a $1,000 on a new washer that only lasted 2 weeks, that I should have to wait over a month (and counting) to get a new washer that works (hopefully).
To be honest I feel that I am a reasonable person and don't like to complain but would caution you on buying this product and dealing with whirlpool. I feel let down and frustrated by the lack of quality With the product, but mostly the lack of customer service. I still don't have my washing machine!!! I hope no one else has to drag their 3 kids to the laundromat every few days like I have been. Not fair. No compensation offered. Not impressed.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Newer model-Stopped working after 1.5 months
Tc0000
7/22/2019
I bought this washer two months ago. It stopped working after 1.5 months use. Called for warranty service and now ordering some parts, still waiting for parts to come. This is a newer generation model, and there is only one water inlet, the machine heat cold water itself.
I have no washer to use for two weeks now, very frustrated.
Originally posted on Whirlpool.com
No, I do not recommend this product
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So disapointing...
ttvq
7/18/2019
It's the 4th time in 8 months that I need to spend hours waiting for the technicians to solve the problems associated with this machine... Now it just stopped working and Whirlpool doesn't give me any timeframe for solving the issue... I have everyting whirpool in my house... it is really disappointing to have so bad customer service in the phone...
Don't buy this machine if you need your laundy done! In 8 months, it worked only 5!
Originally posted on Whirlpool.com
No, I do not recommend this product
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Do not buy this
frastraiting
7/17/2019
Just like another reviewer said, ours broke in 10 days maybe after 5 loads as well. It stopped working.
Originally posted on Whirlpool.com
No, I do not recommend this product
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first time user of compact washer
no-name
7/15/2019
I've used this washer three times since purchase and don't quite know what to make of it. It's quiet enough and good looking, but I'm not sure that it's getting the clothes clean. I can't see any water in the tub (altho I can hear it), and the clothes are getting wet so the water must be coming into the washer. It takes an hour to do a 'normal' wash so while there might be a water savings, there is the extended electric energy use which seems to negate the 'high efficiency' aspect. After the clothes dry, they have an odd feel to them, as tho not all the soap has been spun out. The jury is still out on this one.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Not working
Shakey 02
6/21/2019
I bought this washer May 17th quit working June 17th repairman came out no tools or parts just confirmed it would not cycle. Parts apparently not available in Winnipeg still waiting to hear back very disappointed with Whirlpool.
Originally posted on Whirlpool.com
No, I do not recommend this product
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GREAT MACHINE
MariaV
5/23/2019
upgraded machine and the wash options are fantastic
Originally posted on Whirlpool.com
No, I do not recommend this product
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So Smooth!
blackoakfarms
5/18/2019
It's been a great product! Love the way it washer.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Great compact washer
Ok1234
5/17/2019
For a compact washer it has great washing capacity. Great features.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Hate it too many bells & whistles it is currently
Norma74
5/16/2019
Haven't been able to get it for two months then it was installed wrong & now still not working!
Originally posted on Whirlpool.com
No, I do not recommend this product
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Stopped working after 5 loads
Paul41
4/30/2019
Got this new from whirlpool and stopped working with "DEN" error after 5 washes. Whirlpool offered to replace the logic board but fortunately Home Depot offered to replace the whole machine. Waiting now for the new washer to arrive. Fingers crossed I don't get another lemon
Originally posted on Whirlpool.com
No, I do not recommend this product
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